Bag Setup Guide

Step-by-step activation flow for pairing a purchased bag with its tracker.

Mobile App Pairing Not available

1. Verify Package

Confirm bag serial label matches invoice.
Confirm tracker ID tag is present and readable.
Record order reference for support.

2. Assignment

Admin assigns tracker to your bag at purchase.
Order status moves through fulfillment pipeline.
Assignment events are saved for traceability.

3. Verify Tracking

Sign in to your Bagfi account.
Open the tracking page and enter tracker ID.
Confirm timeline events appear correctly.

Troubleshooting Checklist

If tracking fails, share your tracker ID and order ID with support for faster resolution.

Tracker not found: verify ID format and account ownership.
No timeline events: wait for assignment confirmation from admin.
Order mismatch: contact support with payment reference.