Shipping and Delivery Policy

Delivery availability and charges

Checkout shows the serviceable destination choices and calculates delivery charges from your order and destination. If your destination is unavailable, contact SCOTÉ before ordering. International delivery is not offered by this checkout.

Contact our team to confirm the delivery estimate for your location. Estimates are not guaranteed dates and may be affected by transport, weather, public holidays or other disruption.

Your delivery details

Provide a complete address, a reachable phone number and any useful delivery instructions. Check these before confirming. If an address is incomplete or nobody is available to receive the order, our team may contact you to arrange the next step. Any additional agreed delivery charge will be explained before it is incurred.

Order updates and issues

You can view your order in your account and contact SCOTÉ on WhatsApp about delivery. If a parcel arrives damaged, an item is missing or delivery information appears incorrect, contact us with the order number and relevant photographs so we can investigate.

Failed delivery

If delivery cannot be completed, we will contact you to agree the next step. Redelivery or return arrangements will be explained and handled subject to applicable customer rights.

Contact SCOTÉ

For questions about this policy, message us on WhatsApp at +234 903 610 4140 or email Scotecollections@gmail.com. All contact details. Include your order reference when your question concerns a purchase.